Ethiopian BPO on the Rise: But Can the Internet Keep Pace?
Ethiopia’s business process outsourcing (BPO) sector is expanding rapidly, with market revenue forecast to reach $489.9 million in 2025 and grow at an annual rate of 11.54% to $845.7 million by 2030, according to Statista. The industry now includes about 25 registered firms employing roughly 15,000 workers and generating an estimated $50 million annually—up from